AssistMed DUET™ is a powerful and cost-effective clinical documentation platform. Designed to meet the needs of any hospital or medical transcription service organization (MTSO) regardless of size, the DUET platform improves transcription service operations and margins. DUET provides complete visibility, accountability, and management following each job from dictation to document distribution. Integrated with this comprehensive dictation-transcription software are AssistMed’s advanced speech recognition and digital pen-and-paper technologies. Since the DUET platform is SaaS-based, software upgrades are immediately available at no additional cost.
Benefits: DUET Dictation-Transcription Software
Custom Workflow: Customizable to facility’s documentation needs. Documents can be imported or exported via interface, or users can login to DUET to edit, revise, e-sign, download, print, and distribute.
Unlimited Document Formats: Clients can provide their own document formats for each work type.
Dashboard: Real-time drill-down access to job data - track job files with detailed audit trail from dictation to distribution.
Routing: Flexible multi-level routing feature enables automated distribution of jobs based on worktype, turnaround time, MT availability, % QA, etc.
Distribution: Auto-print, auto-fax, & auto-filing – batch upload or real-time – of RTF, TXT, or HTML documents.
Interfaces: Bidirectional HL7 interfaces with EHRs & HISs facilitate receipt of ADT feeds and transferring of documents.
Discrete Reportable Transcription (DRT): Discrete Reportable Transcription enables transcribed information to populate EHR sections & fields.
Advanced Speech Recognition (SR): Back-end SR enables MTs to serve as Medical Editors increasing productivity.
Integrated Digital Pen: Converts handwriting to exportable digital data on clinical, administrative, and billing forms.
Job Splitting & Audio Tagging Audio files can be split & saved as two or more files. Audio Tagging links comments with the timeline in the audio.
Retention of Voice Files: The retention time for audio files is configurable within the DUET platform. Standard is 90 days.
Retention of Transcribed Documents: Transcribed documents are stored indefinitely in a searchable database with online access.
Communication Loop: Provides instant feedback among Dictators-MTs-Editors.
Quality Assurance (QA): Three-tiered QA with routing, grading, reporting, feedback loop, & MT education.
Reports: Job Tracking & Status, % TAT On-time by Client & Worktype, QA, TAT Histograms by Author & Worktype, Billing by Dept & Author, Cost per Job, MT Submissions, MT Payable, Author Configuration.
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➤ DUET Technology Features